FAQs

How do you calculate shipping, taxes, and duties?

 Domestic Shipping:

- Free Shipping in India for order value above Rs. 1000

- For order value less than Rs. 1000, a shipping charge of Rs. 50 will be applied.

International Shipping:

Any item that needs to be shipped outside India, do mail us at info@joeycare.in and we will work on that request.

Please mention 'International Shipping' in your email subject, and provide full/complete address of the delivery location.

International shipping rates apply.

Where can I buy Joey Care collections?

Our entire collection assortment is available online for purchase. You can sign up to learn about our new collections and promotions!

What is the best way to care for the products?

We pride ourselves in providing ease of care. We know you have so much going on and we want to make it easy for you. Most of our products are machine washable. Detailed care instructions are available on individual product pages.

 Do I need to create an account to purchase online?

You can place an online order without creating an account. However, creating an account makes it quick and easy for you to see past orders, track the status of your orders, create wish lists, save your shopping bag, and place future orders quickly as we are able to store your billing and shipping address for faster checkout.

I've placed my order on the website. How long will it take for it to be delivered to me?
Once the payment is made by you and received by us, your order is confirmed and cannot be changed as it is purchased on our website. Once you place your order, you will receive your item within 7-14 days.