Terms & Conditions



Due to limitations in photography and natural light settings, actual product colors might vary a little bit from what it appears in the photographs.

The JoeyCare team is committed to protecting your privacy. We will protect email addresses, residential addresses, and payment information from correspondence we receive. We do not disclose any information without our customer’s permission. We use the information we collect for the following purposes: products and services provision, billing, identification and authentication, services improvement, and communication.

The security of your personal information is important to us. When you enter sensitive information, such as a credit card details during the process of check out, we encrypt the information using a secure socket technology (ssl). Whilst we strive to use commercially acceptable means to protect your personal information through our 100% secure website, no method of transaction over the internet world is 100% safe. Therefore, while we strive to keep your information as private as possible, we cannot guarantee there is absolute security over the internet.

Cash on Delivery (COD) facility for shipping only in India:

• We provide free shipping for all “Prepaid Orders” in India. However, orders placed using “Cash on Delivery (COD)” facility will attract a non-refundable flat fixed fee of Rs. 100 per transaction which will be in addition to total Invoice amount.

• COD orders, require you to first make full payment including flat fixed fee to the courier partner prior to opening the parcel. The courier partner delivering your order cannot process an exchange or accept returns. All returns and exchanges will be processed only as per return policy.

• COD facility is available on most pin codes, however our courier partner may have some limitations servicing your location to accept cash as payment at the time of delivery. In case, our courier partner is not servicing your area pin code, the same will be communicated by us as early as possible.

• We reserve right to modify, withdraw or change any policy at any time as and when necessary. Processing COD orders for fulfillment or cancellation will always be sole discretion of Joey Care to avoid any unauthorized access or misuse of this facility.

Any questions, concerns or requests, please contact info@joeycare.in